contact us


URBANNAH Showroom
73 Μarathonos Avenue, Anoixi – 145 69

Phone Numbers:
+30 210 62 15 460
+30 698 68 01 196

Email: [email protected]


Send us a message!

    FAQs

    Simply select the product, color and size you want, tap Add to Cart, and then proceed to checkout. You’ll give your information and that’s it! Your Urbannah item is now on the way.

    Shipping is FREE for a limited time. Get it while you can!

    Unfortunately, for now it is not possible to order from Cyprus. However, we are working on it. Soon, you’ll be able to order Urbannah from anywhere in Cyprus!

    Unfortunately, for now it is not possible to order if you are in Europe. However, we are working on it. Soon, you’ll be able to order Urbannah from anywhere in Europe!

    Once you complete your order, you will be notified via e-mail.

    Delivery time if you choose Speedex is 1-3 working days for mainland Greece and 3-4 working days for the islands.
    Additionally, you can track your order via Speedex’s tracking service, using the tracking number from the email you received when you completed your order.
    Delivery time (box to box) if you choose Box Now is 1-2 working days for mainland Greece.
    *During periods of holidays, sales or unexpected weather conditions, the order may be delayed.

    Once your order is completed, you will receive an email with all the relevant information. If you have chosen delivery via Speedex, you can track your order through Speedex’s tracking service, using the tracking number from the email.

    Of course you can! Please refer to our Returns Policy.

    Of course you can, under specific conditions. Please refer to our Cancelling Policy.

    Yes, under specific conditions. Please refer to our Refunds Policy.

    Yes, absolutely. Urbannah does not store or record your personal info or your Debit Card details. We protect our databases with advanced firewalls and online authentication technologies.

    You can change the shipping details as well as your personal info simply by clicking on ‘My Account’ and then ‘Addresses’ or ‘Account Details’ and then edit the fields you want to change.

    For now, we do not have that option. The available payment methods can be found under the VIVA Wallet Payment Checkout.